Our Commitment to Clients
Members of the Association of Consultants to Nonprofits agree to:

• Serve clients with integrity, competence, independence, objectivity and professionalism
• Render services as advertised and make accurate and factual public statements, avoiding exaggerated claims in promotion or advertising
• Ensure that, prior to accepting any engagement, there is mutual consultant/client understanding of the objectives, scope, work plan and payment arrangements
• Agree in advance with a client on the basis for fees and expenses and charge fees that are reasonable and commensurate with the services delivered and the responsibility accepted
• Disclose all relationships that might constitute, or appear to constitute, conflicts of interest
• Offer to withdraw from a consulting assignment when objectivity or integrity may be impaired
• Work through conflicts encountered within client relationships in a constructive manner
• Be timely in responding to requests for consultation and in clarifying the role, responsibility and development of a work agreement with clients
• Practice within the limits of their competence and experience in providing nonprofit consultation service and in using various techniques
• Serve the long-term interest of their clients, even when the work to be done has a short term focus
• Protect the confidentiality of information given in the professional consultant/client relationship
• Decline acceptance of commissions, remuneration, or other benefits from a third party in connection with the recommendations to a client without that client’s prior knowledge and consent and disclose in advance any financial interests in goods or services that form part of such recommendations
• Refrain from inviting an employee of an active or inactive client to consider alternative employment without prior discussion with the client
• Avoid personal, sexual, or other inappropriate relationships with client board, staff, or volunteers while they are actively serving with them