Feedback Fluency: Building the Culture Conditions That Make Feedback Work

Free Webinar - Registration Required

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Feedback culture is one of the most powerful and underutilized performance and retention strategies available to nonprofit leaders. Sustained practice requires more than skill-building: it depends on the psychological foundations and organizational conditions that make it possible. This session outlines those conditions and introduces the essential elements of a feedback-fluent organization, from self-knowledge to structural design.

Presenter:
Megan Mahoney
Cambian + Root

Megan Mahoney is the founder of Cambium + Root, an organizational culture consultancy at the intersection of social work and organizational psychology—a combination of scientific rigor to understand systems and human depth to understand the people operating within them. She spent two decades as a leader in mission-driven organizations, navigating the challenges this audience knows firsthand: leadership transitions, funding crises, political headwinds, and the gap between stated values and lived culture. Her MSW from Columbia University and certificate in IO Psychology from the Chicago School are one integrated lens. She believes most culture challenges are design problems, and that organizations willing to look honestly at root causes are the ones that do the most transformative work.

ACN has partnered Nonprofit Learning Lab (NLL) to help serve the sector by providing quick, 30-minute webinars featuring ACN members. The Nonprofit Learning Lab is a national nonprofit that connects, supports and trains individuals in the nonprofit sector. NLL offers daily online nonprofit trainings. with workshops that focus on fundraising, board development, social media, marketing, volunteer management, and organizational leadership.